Our Frequently Asked Questions are here to help reduce the burden on our customer service team and to provide immediate assistance for our customers and leads looking for a great painting service. Our FAQ’s cover a wide-range of topics around our business, goods and services which we update frequently. Our FAQ is typically structed in a question-and-answer format and categorized by topic for easy navigation.
As you can see a list of Frequently Asked Questions for any business with an online presence is recommended to help find answers to common questions, reducing the need for customer service intervention and improving the overall user experience.
Usage: Hover over a question to reveal answer. Hover over next question to hide current answer and reveal next answer.
Generally speaking, we work Monday through Friday 8:00 AM to 8:00 PM. We can do work at other hours, if required, but these are our standard hours.
This depends on a number of factors, but the entire process can take us as little as four to five days, from the point of initial contact. The actual time however, depends on the condition of your paint surfaces, the type of work required, weather conditions, our schedule, if the project requires external work and so on. We can evaluate all of this during our consolation with you and determine an approximate time-frame for completion of your painting project.
No. We never charge a fee for this service.
Yes, and we are pleased to furnish our references, right here on our website. We also have references directly on Facebook and Yelp, just to name a couple of external sources.
Some areas of the home are more prone to dirt accumulation than others. For instance, hand prints around switches and knobs, splashed in kitchen and bathrooms, marks on walls along the hallway and corridors, soot accumulation above electrical laps and other heat sources. Its important to remove this direct before it’s had a chance to bake into your paint.
Be sure to check these areas once in a while for dirt and assume it will be present near cooking areas. We recommend cleaning with just a mild detergent using a sponge or soft cloth. Use alkaline cleaners sparingly which can dull the sheen or gloss of oil-based paints. Rinse thoroughly to prevent adhesion of cleaner to the paint.
On a semi-annual basis, take a walk around the exterior of your home and look for dry rot, water penetration, cracks and chalking. Typically, once a year, it’s a good idea to pressure wash your home to remove the accumulation of surface dirt.
We will typically discuss and outline a payment schedule in our contract. We will invoice you accordingly and will expect to be paid at that time.
We offer one the best guarantees for service in Edmonton. Don't hesitate to review our guarantee policy page for more details.
Our projects are completed using high-quality paints by Sherwin Williams, Benhamin Moore, etc. We can accommodate request to use any brand requested by out customers.
Yes! Please visit our photo gallery to see examples of our completed interior and exterior painting projects.
Yes, many customers we work with are not home while we perform our work. While your busing taking care of your own personal affairs, running errands, etc., out crew will be busy painting. We are licensed and fully insured so there is nothing to worry about.
Yes, we have been fully licesned and insured now for many years.
There are several key things to look for when choosing a painting contractor. At the very least, check to see if they are licensed, insured, experienced and capable of completing work. Look for reputable companies with local references.
Generally speaking, most exterior painting work should be redone every five to ten years in order to keep it looking fresh and appealing. Stucco will last longer, wood does expand and contract more with the changing temperatures which loosens paint much sooner.
To help reduce costs, it’s best not to put off painting the exterior of your home till the house is badly peeling. When it gets to that condition, it will end up costing you more in preparation time and dry rot repair work.
When your exterior paint work is in bad condition, go the extra mile to ensure that thorough surface preparation is done. The idea is to create a sound surface for a new coat to adhere to. This does require more time, but your paint work will look much nicer and last much longer.
We recommend checking that they are licensed, insured and capable of completing work.
We do pay close attention to the weather and the forecast. If it starts raining while we are in the middle of a painting job, we stop and return at a later time.
Painting vinyl siding is always an option to consider if you’re looking up sprucing up the exterior of your home. Of course, before painting, we will have to prepare the siding by cleaning, masking windows, doors and trim, then apply primer.
You’ll also want to consider paints that are specifically designed for such an application as well as other factors within your community.
Durability depends on type of paint and surface. Generally speaking enamel-based and high-gloss paints are generally considered to be the most durable.
Yes. Some paint Is specialty formulated to provide a mildew resistant finish to humid environments, such as bathrooms. When applied correctly, they will also resist mildew growth and will remain washable.
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